Merchandise embellished with Screen Print, Embroidery or any other method cannot be returned. At ApparelnBags.com, we put you in charge at every stage and ask for approval on absolutely everything. We do this so that the products customized and embellished turn out exactly the way you want them to be. Once embellished, we may not have a way to revert/fix the artwork. Please pay attention to details as we won’t be able to return/refund for merchandise or embellishment services unless we find that we did not produce approved selection.